Support
Troubleshooting Guide
Common issues, solutions, and performance optimization tips for Alex Sidebar
Common Issues and Solutions
Chat and Response Issues
Project Indexing and File Issues
Symptoms:
- Stuck on indexing
- Files not being created properly
- Wrong file modifications
- Issues with multiple Xcode projects
Solutions:
- For Indexing Problems:
- Restart Alex Sidebar
- Clear Xcode’s derived data
- Check project permissions
- File Creation Issues:
- Use menu options instead of + button
- Verify write permissions
- Check for path existence
- Multiple Projects:
- Keep only one project active when possible
- Verify correct project selection
- Double-check file paths before modifications
UI and Window Management
Symptoms:
- Incorrect window resizing
- Text truncation
- Sidebar growing to full screen
- Font size issues
Solutions:
- Window Issues:
- Use Cmd+ and Cmd- for font scaling
- Restart app if window becomes unresponsive
- Maintain minimum window width
- Display Problems:
- Toggle fullscreen mode
- Reset window position
- Check display scaling settings
Performance Optimization
Model Selection and API Usage
Best Practices for API Usage:
-
Use appropriate models for different tasks:
- GPT-4 for complex code generation
- Claude for documentation and explanations
- GPT-3.5 for quick queries
-
When using custom API keys:
- Verify correct model selection
- Monitor credit usage
- Check for rate limits
Keyboard and Input
Reporting New Issues
If you encounter issues not covered here:
- Check the version number
- Document the steps to reproduce
- Capture relevant screenshots/recordings
- Report through appropriate channels:
- Discord for quick help
- GitHub for bug tracking
- Email for account/license issues
For fastest resolution: - Include your system information - Provide clear reproduction steps - Mention any recent changes or updates - Include relevant error messages
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